This article looks at Intolerance of Uncertainty and how leaders and managers manage uncertainty in the workplace. Emotional intelligence can help, but some aspects of emotional intelligence may be more helpful than others.

This article takes a look at some aspects of inclusion, as teams continue to operate remotely or with a blend of home and office working. It suggests a number of ways to promote inclusion and prevent teams splitting into in-groups and out-groups.

This article looks at employee onboarding. We make suggestions about onboarding a remote employee, and also about how to re-onboard people when they return from furlough.

When leading a meeting in-person, facilitators use many different 'in the room' skills to keep people engaged. In a virtual setting, they need to use a different approach. This article has some suggestions for both trainers and team leaders.

This article looks at listening. Some of the normal techniques for good listening don't translate well to remote working. We look at a range of ways to adapt your listening skills to the virtual environment.

Zoom exhaustion is a new phenomenon. Why is it that so many people find video conferencing so much more tiring than face-to-face meetings? This article takes a look at a range of possible explanations and makes some practical recommendations.

This article explores one of the great myths of non-verbal communication. It also brings in some auditory science to explain why virtual team leaders should use one-to-one telephone calls as one of the ways of keeping in touch with their teams.

Across the world, people are feeling pleased with themselves for having set up the technology for virtual communication. But, there’s a lot more to effective virtual teamwork than just being able to wave at each other over the ether.

How a multi-national team from Dell EMC used Aptimore to develop its team members.

This case study describes how Aptimore was used as a development tool with a large group of people managers at The Pensions Regulator.